1. How should a company manager introduce a younger employee to an older employee?

2. How would you introduce a peer in your company in another company?

3. What should the manager do when an employee comes up to your group while a discussion is in process?

4. How would a worker introduce a co-worker to a customer or client?

5. When making introductions a worker forgets the name of a client. What should the worker do?

6. What should you do first and last when meeting and ending a meeting with a potential client?

7. List four taboo topics when making incidental conversation prior to a business meeting.

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8. List three points to remember when talking to a client in person.

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9. A worker should never eat or chew gum talking on the phone. List four factors to keep in mind while using a business phone.

10. What should the manager do immediately prior to making introduction from a seated position?